John Dolan-Heitlingerhelps clients develop business solutions, implementation plans and tactics, and metrics to measure success.
His 3 decades of experience include:
·Leading organizations as a CEO and senior executive through diverse economic cycles and demographic environments.
·Counseling and educating boards and executives on governance, management, and regulatory issues.
·Turning around failing organizations with a combination of improved asset/liability management, operations redesign, loan portfolio rehabilitation and staff restructuring.
·Tripling assets, establishing #1 market positions, establishing a high public relations profile, and providing extraordinary service for his credit unions.
·Leadership of numerous civic organizations and government boards, particularly in affordable housing and community reinvestment.
·ExtensiveCoast Guard Reserve command experience including a lead role in the Exxon Valdez oil spill response.Retired Commander.
·Cornell University MBA, SUNY Potsdam BA in History & Economics.
Associates may be brought into the consulting process to meet the needs of the client, with the approval of the client, under the same confidentiality terms as the lead consultant.Specialized expertise may include regulatory and legal issues, lending, collections, marketing and branding, Six Sigma, Net Promoter Score, etc.